IMPORTANT: Please note some countries will incur additional import/customs duties unless we expressly state herein that delivery is Duty Paid, Print Clever is not responsible for any additional charges.

USA Delivery Update

Orders shipped to the USA are sent Delivered Duty Paid (DDP). This means applicable sales tax, import duty and customs processing charges are included in the shipping price shown at checkout, so you should not be asked to pay additional import charges when your order is delivered.

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European Union Delivery

Orders shipped to EU countries are sent Delivered Duty Paid (DDP). This means applicable import VAT, duty and customs processing charges are included in the shipping price shown at checkout, so you should not be asked to pay additional import charges when your order is delivered.

Your available shipping options and final delivery charge are shown at checkout before payment.

Canada and Rest of World Delivery

We have not charged Sales Tax and Import Duty on shipments to Canada and the Rest of the World. You are liable to pay the fees for the destination country. Please ensure that you fully understand and comply with Sales Tax and Import Duty laws for the destination country.

Delivery Refusal

Please note that we do not refund orders returned to our warehouse due to refusal to pay Sales Tax and Duty. Many such parcels will not be returned to our warehouse due to the prohibitive cost of repatriation to the UK, and the goods will be destroyed by the importing country. Print Clever will not be liable for losses of this kind.

If you have any further questions please contact our Customer Success Team