Sales Tax and Import Duty

IMPORTANT: Please note some countries will incur additional import/customs duties unless we expressly state herein that delivery is Duty Paid, Print Clever is not responsible for any additional charges.

USA Delivery Update

We now ship all parcels Duty Paid (DDP).

This means you will not be charged Sales Tax or Import Duty at checkout. Instead, these charges are included in your delivery, and we handle payment directly with US Customs.

Important Notes on Duties (from 2025 US Regulations)

Certain items may still attract Import Duty, depending on their country of origin or material:

Goods Originating from China & Hong Kong

  • JoyToy and McFarlane Figures

  • Collectible Coins

  • Ties, Socks

  • Boxed sets of coasters

  • Jackets

  • Certain pre-sale limited edition items

Goods Made from Steel & Aluminium

  • Keyrings

  • Stationery tins

  • Water bottles

  • Collectible Coins

  • Other items of similar composition

Where applicable, this information is displayed on each product’s detail page.

Delivery Refusals

If an order is returned to us because duties/taxes were refused, we cannot offer a refund. Please note it can take 4–6 weeks for returns to reach our UK warehouse.

Customs Charges

We cannot always calculate the exact fees US Customs will apply in advance. Charges vary depending on how Customs process the shipment.

If you believe your customs declaration was incorrect and led to an unnecessary charge, please send us copies of the customs paperwork (showing your full name, address, and product details). Our Customer Success Team will investigate this for you.

European Union Delivery


We are registered with the EU IOSS Import scheme. This means that if the total cost of your order is 150 Euros [135 GBP] or less, including shipping, there will be no Import Duty or Sale Tax to pay. We have collected this at the checkout and will remit it to the EU Tax Authorities.


If the total cost of your order is more than 150 Euros [135 GBP], including shipping, you are liable to pay the tax and the duty on delivery. You will see that neither tax nor duty have been charged at the checkout.

Delivery Refusal

Please note that we do not refund orders returned to our warehouse due to refusal to pay Sales Tax and Duty. If you believe that the carrier has not correctly contacted you to settle duties and taxes and that has resulted in a return to the warehouse, we will investigate and contact you to arrange for reshipment. Please be aware that it can take 4-6 weeks for orders to be repatriated back to the UK.


If you believe that the customs declaration is incorrect and has led to a charge that you believe you should not have paid, please send us copies of the customs paperwork, showing your full name and address, and product details and we will investigate this for you.

Canada and Rest of World Delivery


We have not charged Sales Tax and Import Duty on shipments to Canada and the Rest of the World. You are liable to pay the fees for the destination country. Please ensure that you fully understand and comply with Sales Tax and Import Duty laws for the destination country.

Delivery Refusal

Please note that we do not refund orders returned to our warehouse due to refusal to pay Sales Tax and Duty. Many such parcels will not be returned to our warehouse due to the prohibitive cost of repatriation to the UK, and the goods will be destroyed by the importing country. Print Clever will not be liable for losses of this kind.


If you have any further questions please contact our Customer Success Team